Vanilla is committed to protecting your personal information when you use our services and website. This Privacy Statement relates to our use of any personal information you provide through the Vanilla website.
In order to provide you with the best experience, we are sometimes required to collect information about you.
Vanilla is committed to safeguarding your personal information. Whenever you provide such information we are legally obliged to use your information in line with all laws concerning the protection of personal information including the Data Protection Law.
What information will Vanilla Collect about me?
When you sign up to participate in or receive a service from Vanilla we may ask for personal information about you. This can consist of your name, email address, postal address or website URL. Different services may ask for different information.
By entering your details in the fields requested, you enable Vanilla to provide you with the services you selected.
How will Vanilla use the information they collect about me?
Vanilla uses your personal information in a number of ways including the following:
- to contact you about a submission you have made to the website, including any content you provide
- to personalise the way we present content to you
- to analyse and improve the services offered on Vanilla
When will Vanilla contact me?
Vanilla may contact you:
- In relation to any service you have signed up for
- where you have opted to receive further correspondence
- in relation to a contribution you have made on to Vanilla
You may opt‑out of receiving marketing material and other information from us at any time.
Will Vanilla share my personal information with anyone else?
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Vanilla does not sell or otherwise transfer any personal data to commercial companies or other organisations, with the exception of web statistics (see below) which is hosted and managed by a third party company (Google, Inc). We collect this information to help us understand how the website is used in order to maintain and improve it and to deal with your requests such as managing your account(s) and providing you with information about products and services.
Cookies, Web Statistics and third party monitoring
Vanilla maintains continuous logs of its web server activity. These log files include the details of website users’ IP address, browser type and page last visited etc. The log files are used to analyse how the website is being used by visitors and may be kept in an anonymised form for historical records.
Vanilla website uses hosted web analytics software. This hosted service is provided and managed by a third party company (Google, Inc). The service ‘Google Analytics’ uses ‘cookies’ (a text file sent to users’ computers as they browse our website) to help analyze how users navigate our website. The information generated by the cookie regarding our website (including IP addresses) will be anonymised and transmitted to and stored by Google, Inc. on servers that may be hosted in the United States. Google, Inc. will use this information for the purpose of evaluating use of our website, compiling reports on website activity for website operators and providing other related services to Vanilla.
How long will Vanilla keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant service. Where you contribute to Vanilla will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.
Can I find out what personal information Vanilla hold about me?
You have the right to access any of the information that we hold on you. You have the right to have any inaccurate information corrected and you have the right to object to the use of your information for direct marketing. To exercise these rights, please contact us by writing to Vanilla at the address shown on the contact page of our Site or email us.
Changes to the Vanilla Privacy Statement
This Privacy Statement may be updated from time to time so you may wish to check it each time you submit personal information to any vanillainc.co.uk website.